Contact us

Welcome to Kazelina. We are dedicated to providing exceptional service for all your fashion needs in pants, skirts, and tops. Your questions and feedback are important to us. Please find the most suitable way to get in touch below.

General Inquiries & Customer Support

For order status, product information, shipping, returns, or any other customer service matters, our support team is here to assist you.

Email: [email protected]

We strive to respond to all emails within 24-48 hours during business days.

Our Headquarters

Company Name：JUWAN (HK) LIMITED
Company Address：FLAT/RM B 12/F LUK HOP INDUSTRIAL BUILDING 8 LUK HOP STREET SAN PO KONG KL

Please note: This is our corporate office address. For returns, please follow the instructions provided in our Refund Policy.

Before You Contact Us

You might find an immediate answer in our help sections:

What to Expect

When contacting us via email, please include your order number (if applicable) to help us serve you faster. Our customer service hours are Monday through Friday, 9:00 AM to 6:00 PM EST, excluding major holidays.

Thank you for choosing Kazelina. We value your connection with us.