Terms of service

1. Agreement to Terms

By accessing and using the Kazelina website (the "Site") and purchasing our products, including pants, skirts, and tops, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree with any part of these terms, you must not use our Site or services.

2. User Conduct and Orders

You agree to use the Site only for lawful purposes. When placing an order, you warrant that all information you provide is accurate, current, and complete. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion, including for reasons such as product unavailability, errors in product or pricing information, or suspected fraud.

3. Intellectual Property Protection

All content on this Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Kazelina or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. The compilation of all content on this Site is the exclusive property of Kazelina. You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any Site content without our express prior written permission.

4. Limitation of Liability

Kazelina and its directors, employees, or agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, or use, arising out of or in any way connected with your use of the Site or products, whether based on warranty, contract, tort, or any other legal theory, even if advised of the possibility of such damages. Our total liability for any claim arising from your use of the Site or products shall not exceed the amount you paid for the product(s) giving rise to the claim.

The Site and all products are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

5. Refund & Return Policy

We strive for your complete satisfaction. You may return unworn, unwashed items in their original packaging with tags attached within 30 days of delivery for a full refund to the original payment method. Sale items may be eligible for store credit only. Return shipping costs are the responsibility of the customer, unless the return is due to our error (e.g., wrong or defective item).

To initiate a return, please contact our customer service team at [email protected] with your order details. Refunds will be processed within 10 business days after we receive and inspect the returned item.

6. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.